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Authorization Key Guide
About this Authorization Key Guide
This guide provides information about a small but very important part of the JAWS for
Windows and MAGic programs, the Authorization Key. An Authorization Key is simply a file
with computer information originally located on your Authorization diskette that must be
present on your hard disk drive when JFW or MAGic starts. The Authorization Key is crucial
to JAWS or MAGic working properly and automatically loads when you install JAWS for
Windows or MAGic.
Purchasers of a Single User License of the JFW software receive three Authorization
Keys. Those who purchase an evaluation package receive one Authorization Key.
If an Authorization Key is not present, JAWS for Windows will stop talking shortly
after it is loaded. Usually, the Authorization Key automatically loads onto your computer
during the installation process, although there are rare occurrences when the key or part
of the key loads improperly. You can manually install/move the Authorization Key from the
diskette to the hard drive if this occurs.
You can also move (install/uninstall) Authorization Keys from the diskette to the hard
drive and from the hard drive to the diskette for those times when you want to reformat
your drive, do drive maintenance, or perhaps use JFW or MAGic on a different computer.
If you back up your hard drive onto diskettes or onto tape, we suggest that you move
the Authorization Key back to your original Authorization diskette before you perform any
disk maintenance activities such as reformatting and then move the key back to your
computer hard disk drive. If you are replacing the hard drive, you must move your
Authorization Key back to your original diskette. It cannot be backed up and restored like
other system files. Refer to the information found in the Moving the Authorization Key
section for the appropriate type of authorization to move the Authorization Key.
NOTE: The use of defragmenting utility programs may damage Authorization Keys. You
should take precautions when using these utilities or when performing any type of hard
drive maintenance. You might want to move your Authorization Key from your hard drive to
the original Authorization disk before doing any maintenance for safe keeping. You can
also check the preferences on the utility program and see if you can configure it to not
move hidden files. By doing this, it should make it safe to run your utility program with
the Authorization Key installed.
This document helps you with determining the type of Authorization Key you have, the
number of Authorization Keys you have left, how to move an Authorization Key from diskette
to hard drive and vice versa, and specific troubleshooting issues.
This document is separated into parts that split up the two types of Authorizations:
EVERLOCK and SQCPS. After you determine the type of authorization you have with Section
1.1 How to Identify the Authorization Diskette and Authorization Type, refer to that
particular part of the guide for specific assistance.
NOTE: If you are running MAGic and have similar Authorization Key issues, you can refer
to PART THREE - SQCPS AUTHORIZATION for assistance.
Documentation Conventions
This document was written in Word 97 and contains hyperlinks with "Go to"
statements to help you move to each topic. There is a "Top of List" link at the
bottom of the page. Any time you encounter a line of text beginning with the words
"Go to" you can press ENTER anywhere between the first or last character of the
line. Your cursor automatically goes to the title of that section. Tab to the bottom of
the page after you have read your selection and press Enter to return to the top of the
menu list. This hyperlinked document can be used in any Internet browser, Word 95, or Word
97. A text version of this document is also available without the hyperlinks, with the
same file name and a .TXT extension.
We will be referring to various commands, menu options, or even our company within this
document. In order to make reading this guide as simple as possible we've included some
conventions for you to be aware of while following instructions.
- When instructing you to type text into a command line or input field, brackets like this
will surround the actual text: [a:\setup]. The setup command is within the set of
brackets.
- A section heading title and number references the sections of the document. For example,
Section 1.1 How to Identify the Authorization Diskette and Authorization Type.
- When instructed to go to an MS-DOS prompt to type in commands, you can either use an
MS-DOS window or actually go to MS-DOS mode. Depending on your particular situation, you
may encounter times when going to MS-DOS mode works better than using an MS-DOS window.
You can make those choices for yourself. We will make recommendations as we instruct,
however, please use the mode that works for your system.
Section 1.1 How to Identify the Authorization Diskette
and Authorization Type
The Authorization Disk is labeled in both print and Braille with the word
"authorization."
For version 2.x and later of JFW this would be Disk 5, for version 1.x of JAWS it was
found on Disk 1.
NOTE: Because of the different versions through the years of the Authorization Keys and
their support software, it is best not to mix parts of old authorization disks with newer
Authorization disks, or vice versa.
You can identify the Authorization disk and the type of authorization by looking for
the file HJCR.EXE on the diskette. If the diskette has a file named HJCR.EXE and it is
greater than 20,000 bytes you have an EVERLOCK type of authorization. If there is not a
file named HJCR.EXE or if there is and the file is less than 20,000 bytes, you have an
SQCPS type of authorization. It is important to know the authorization type for following
the proper directions when moving or updating the Authorization Key.
Part Two - Everlock Authorization
This part of the document gives you specific information for the EVERLOCK type of
authorization. If you found the HJCR.EXE file on the Authorization diskette and the file
size was greater than 20,000 bytes you have an EVERLOCK type of authorization.
Section 2.1 Moving the Authorization Key
Usually, the Authorization Key automatically loads onto your computer during the
installation process, although there are rare occurrences when the key or part of the key
loads improperly. You can manually install/move the Authorization Key from the diskette to
the hard drive if this occurs.
You can also move (install/uninstall) Authorization Keys from the diskette to the hard
drive and from the hard drive to the diskette for those times when you want to reformat
your drive, do drive maintenance, or perhaps use JFW on a different computer. If you are
replacing the hard drive, you must move your Authorization Key back to your original
diskette so that it can be move to the new hard drive. It cannot be backed up and restored
like other system files.
Section 2.1.1 EVERLOCK Authorization Type Moves
To move an Authorization Key, insert your original JFW Authorization Diskette into the
disketteette drive and use the EVMOVE command from a DOS prompt. Be sure you use the
proper drive designations to indicate whether you are moving from diskette to hard drive
or vice versa and add the parameter "/B" at the end of the command line. For
example, if you were moving the Authorization Key from the hard drive to the diskette you
would type [C:\JFW\EVMOVE C: A: /B] and press ENTER. You would type [A:EVMOVE A: C: /B] to
move the Authorization Key from the diskette to the hard drive.
NOTE: When you use EVMOVE to move an Authorization Key, the software will indicate that
the transfer was done successfully and the implication is that you now have completed the
process. This is not true if you were moving from the diskette to the hard drive. The
HJCR.EXE file must also be copied from the diskette onto the hard drive and placed into
the JFW directory (for example C:\JFW30). You can use a DOS copy command or Windows
Explorer to copy this file.
IMPORTANT: You should always use the same authorization diskette to copy the HJCR.EXE
file as you used to move the Authorization Key. In doing so, the serial numbers match and
you will greatly decrease your chances of having any problems.
In some situations, you may encounter an error message because you do not have any more
Authorization Keys to copy or there already was an Authorization Key on the hard disk
drive.
Section 2.2 Determining the Number of Authorization Keys
on your JFW Authorization Diskette
Insert your original Authorization Diskette into the diskette drive and then open a DOS
application window and change drives to your diskette drive. For example type [A:] to
change to the A drive. Type [CHECK] and press ENTER to display a variety of information
including your JFW serial number and information about Authorization Keys.
NOTE 1: To check the same information on your hard drive, follow the same steps except
change directories to the JFW subdirectory. For example, you can type [CD C:\JFW30] to
change directories.
NOTE 2: If you are using an Authorization disk that you received prior to JFW version
3.0, you may want to gp to your JFW directory and copy the CHECK.EXE program to your
Authorization diskette before following these instructions.
Section 2.3 Getting a New Authorization Key
There, of course, will be unusual situations where an Authorization Key is accidentally
deleted or corrupted and a replacement is needed.
If you should lose one of these keys during the normal processes of working on the
computer and with JFW, then Henter-Joyce Technical Support can add one or more keys to
your Authorization diskette with a data file or give you an authorization code to update
your Authorization diskette. Contact Henter-Joyce Technical Support by phone or e-mail to
request a new key. Make sure you explain the reason you need a new key and include your
name, address, and serial number in the e-mail. They will e-mail you the authorization
code or the data file and instructions for updating your Authorization diskette.
Part Three - SQCPS Authorization
Section 3.1 Moving the Authorization Key
Usually, the Authorization Key automatically loads onto your computer during the
installation process, although there are rare occurrences when the key or part of the key
loads improperly. You can manually install/move the Authorization Key from the diskette to
the hard drive if this occurs.
You can also move (install/uninstall) Authorization Keys from the diskette to the hard
drive and from the hard drive to the diskette for those times when you want to reformat
your drive, do drive maintenance, or perhaps use JFW or MAGic on a different computer. If
you are replacing the hard drive, you must move your Authorization Key back to your
original diskette so that it can be move to the new hard drive. It cannot be backed up and
restored like other system files.
Section 3.1.1 SQCPS Authorization Type Moves
Open the Start menu and use the HJAUTH command in the Run dialog. For example, type
[C:\JFW30\HJAUTH.EXE] in the Run dialog to run the HJAUTH program from the default
installed directory. The program displays a dialog window. Select the appropriate radio
button from the list of Available Commands to install or uninstall the Authorization Key.
Remember to keep in mind the appropriate drives when moving Authorization Keys from hard
drive to diskette and vice versa.
NOTE: If you are using MAGic, you would type [c:\MAGIC\HJAUTH.EXE] in the Run dialog to
run the HJAUTH program from the default installed directory.
In some situations, you may encounter an error message because you do not have any more
Authorization Keys to copy or there already was an Authorization Key on the hard disk
drive.
Section 3.2 Determining the Number of Authorization Keys
on your JFW Authorization Diskette
Insert your original Authorization Disk into the diskette drive and open the Start menu
and then the Run dialog. Type [A:\HJAUTH] in the Run and press ENTER.
NOTE: To check the same information on your hard drive, follow the same steps except
change directories to the JFW subdirectory and then the command. For example, you can type
[C:\JFW30\HJAUTH].
The program displays a dialog with various options. Select the authorization location
(diskette or hard drive location and then select the appropriate radio button from the
list of Available Commands to get the install count. Choose the EXECUTE button to display
the number of Authorization Keys. Then select the appropriate radio button to get
authorization information and choose the EXECUTE button. The Information section of the
window displays authorization statistics such as Serial Number, Current Version, Reset
Usage Count, Expire Date, Version Type, and other valuable details. If you are using JFW
to read the information, setting the screen echo to ALL reads the data as it appears on
the screen.
If you want to check your Authorization Key status for MAGic NT, do the following:
Insert your MAGic diskette into the diskette drive and open the Start menu and then the
Run dialog. Type [HJAUTH] in the Run and press ENTER. You may have to use the full path
and drive designation. For example, type [C:\MAGIC\HJAUTH]
Section 3.3 Getting a New Authorization Key
There, of course, will be unusual situations where an Authorization Key is accidentally
deleted or corrupted and a replacement is needed.
If you should lose one of these keys during the normal processes of working on the
computer and with JFW or MAGic, then Henter-Joyce Technical Support can add one or more
keys to your Authorization diskette with a data file or give you an authorization code to
update your Authorization diskette. Contact Henter-Joyce Technical Support by phone or
e-mail to request a new key. Make sure you explain the reason you need a new key and
include your name, address, and serial number in the e-mail. They will e-mail you the
authorization code or the data file and instructions for updating your Authorization
diskette.
Section 3.4 Performing an SQCPS Reset
Follow these instructions to reset your SQCPS Authorization for JFW or MAGic.
- Obtain the Authorization Reset code from Henter-Joyce Technical Support.
- Get to an MS-DOS prompt and change to the JFW directory and run the HJAUTH.EXE program.
For example, if you installed JFW into the default directory you would type
[C:\JFW30\HJAUTH.EXE] or [C:\MAGIC\HJAUTH.EXE] for MAGic users.
- Locate the JFW Authorization diskette and insert it in the A drive. Make sure your
authorization location is designated at the top of the dialog.
- Press TAB until you get to the AVAILABLE COMMANDS group of radio buttons.
- Choose the Authorization String radio button.
- Press TAB to locate the Parameters field and enter the SQCPS Reset code with no spaces.
- Press TAB to locate the EXECUTE button and press ENTER.
- Press TAB again until you get to the AVAILABLE COMMANDS group of radio buttons.
- Choose the Install Authorization button.
- Press TAB to locate the EXECUTE button and press ENTER to complete the SQCPS reset
procedure.
Section 3.5 How to Manually Authorize JFW 3.0 NT for
DECtalk Access32
The DECtalk Access32 is a 32-bit software synthesizer from DEC (Digital Equipment
Corporation) that can be used with most sound cards. When purchasing the DECtalk Access32
synthesizer from Henter-Joyce it is either shipped or downloaded with the Authorization
code for your system. You should first install DECtalk Access32, then install JFW, then
reboot your computer, and the system is automatically updates with the proper
authorization.
These instructions explain how to manually authorize your JAWS for Windows program if
you've discovered your system has not properly authorized. You should only follow these
steps if you've already installed DECtalk Access32, installed JFW, and rebooted your
computer but your system did not properly authorized.
Follow the instructions below to manually authorize JFW 3.0 NT for DECtalk Access32.
- Obtain an Authorization Code from Henter-Joyce Technical Support. You must contact them
either by phone or e-mail and give them your serial number. Your serial number is required
for the coding process.
- Locate your JFW Authorization diskette and insert it in the A drive.
- Change to the JFW30 directory and run the HJAUTH.EXE program.
- Press TAB until you get to the AVAILABLE COMMANDS group of radio buttons.
- Choose the Authorization String radio button.
- Press TAB to locate the Parameters field and enter your Authorization Code with no
spaces.
- Press TAB to locate the EXECUTE button and press ENTER.
- The Authorization Diskette updates with the DECtalk Access32 information and allows
Access32 to run along with the key presently installed on the hard drive.
- If you have not done so, install Access32 on your computer.
- Exit JFW and then restart it. Go to the JFW window, open the Language menu and choose
the Change Synthesizer option. Choose the DECtalk Access32 option that now displays in the
list of options.
NOTE: If you did not select DECtalk Access32 from the list of synthesizers when you
installed JAWS for Windows, it will not appear in this menu.
Refer to the JFW Setup Guide for more information.
Part Four - Troubleshooting
Section 4.1 Troubleshooting Specific Authorization Key
Issues
During a normal installation, the Authorization Key is moved from the diskette to the
hard drive without any special instructions because the program moves it for you. Of
course, this is not error proof. If you encounter "authorization errors" we
suggest you install JAWS for Windows again. The program will not ask for the Authorization
disk if the Authorization Key is already found on the hard drive. Run JFW and see if you
still get an error message.
If you received the message that authorization is not found on the hard drive,
determine the type of authorization you have. After determining your authorization type,
refer to Section 2.1.1 EVERLOCK Authorization Type Moves if your authorization type is
EVERLOCK. For the SQCPS type of authorization, refer to Section 3.1.1 SQCPS Authorization
Type Moves. Use the appropriate move command to uninstall the Authorization Key and then
reinstall it from the diskette. After using this command copy the file HJCR.EXE from the
diskette to the JFW30 directory (or whatever directory you installed JFW), then run JAWS
for Windows and see if you fixed the problem
If you are encountering authorization errors and you are not using the build 83
version, sometimes downloading that version from our FTP site can fix some very obscure
and rare authorization problems due to timing differences on some computers. Specific
questions are addressed in the following section.
I get the EVCHK3 Authorization error 7051-xxxx-xxxx when starting JFW or running
the CHECK.EXE program. What do I do?
Contact Henter-Joyce Technical Support for an update to your Authorization diskette.
Give the exact error number to Technical Support so they can confirm your issue and
provide the appropriate solution.
I am receiving ERROR 7196-0000-FE42 or 7032-0000-0000 when installing JFW and the
setup procedure keeps asking for the Authorization diskette. What do I do next?
Evidently the setup program did not completely install your authorization. Follow the
steps below to manually authorize your system.
- Shut down Windows
- Go to a MS-DOS prompt
- Insert the Authorization diskette into the floppy drive and type [A:] and press ENTER.
- Type [EVMOVE A: C: /B] and press ENTER.
- Follow the steps on the screen to move the Authorization Key.
I'm using an old Authorization diskette to install my new version of JFW. My
system seems to hang up during the install process. Should I get an updated Authorization
diskette?
You have a couple of options when this happens. You can go to the Henter-Joyce
Technical Support page and follow the instructions on Technical Support Notice 23 to
update your Authorization diskette. You could also Synapse and request a new Authorization
diskette. As a temporary fix to get you up and running until one of the previous solutions
is in place, you can create a JFW30 directory, copy the HJCR.EXE file from the
Authorization diskette to the JFW30 directory. While the Authorization diskette is still
in the A drive, go to a DOS prompt and type [EVMOVE A: C: /B] and then install JFW. You
should be able to complete a successful install.
What do I do with my timed evaluation Authorization Key when installing JFW 3.0?
You should uninstall the timed evaluation Authorization Key before installing JFW 3.0.
You can use the CHECK.EXE program in the JFW30 directory to be sure the Authorization Key
has been removed.
Install (or reinstall if you did not uninstall the Authorization Key previously)
JFW from the beginning. You should be asked to insert the Authorization diskette. If you
do not get this message, you may not have successfully removed the first Authorization
Key.
I want to update to the new Windows 98. What should I do about my current
Authorization Key?
A: Windows 98 is still being tested in a Beta version. At Henter-Joyce, we are testing
and researching Windows 98 and JFW. Preliminary testing has confirmed that when upgrading
to Windows 98 BETA version and your hard drive to FAT32, the Authorization Key file is
corrupted. You should move your Authorization Key to your original Authorization disk and
then reinstall it after you install Windows 98. We will keep you updated on our testing
progress. Once the Windows 98 version is released in full product, we hope to have
completed our testing process and can release a compatible version of JAWS for Windows.
I think I mixed up my Authorization diskettes. How do I tell which Authorization
diskette goes with the version I installed on my PC?
Press INSERT+J to make the JFW window active and then go to the menu bar. Choose the
Help submenu and then the About option. The serial number displays in this window. Make a
note of it. Next, insert the Authorization diskette into the A drive and go to a DOS
prompt. Type [A:CHECK] to display the serial number and other kinds of information about
that Authorization diskette.
If you discover you've installed the wrong Authorization Key, uninstall it onto
its matching Authorization disk, then reinstall the correct Authorization Key. Refer to
the appropriate part of this guide to move the EVERLOCK or SQCPS Authorization Key.
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