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Henter-Joyce Technical Support Notice #9 (TSN-9)
Subject: Installing JFW on Windows NT Systems
Henter-Joyce Product: JAWS for Windows 3.20.09
Category: Windows NT
December 9, 1998

Installing JFW on Windows NT Systems

Some requirements to be noted when in the NT environment.

You must have workstation administrative permissions when installing JFW. Specifically you must have the permissions necessary to write into the registry.

You must uninstall any product which places entries in the video chain of NT. Most prevalent of these products are remote control products such as Remotely Possible, PC Anywhere, etc.

If you are having trouble installing JFW or you are in a blue screen cycle. Get to a point where you can enter a WinMSD from the run on the start menu. The video chain we are referring to is the list of file(s) in the driver section of the display tab. Usually the actual driver in use is a DLL at the rightmost position of the chain. Currently JFW needs to install its driver JFWVID.DLL immediately to the left of the actual driver. If you find another entry between JFWVID.DLL and the target driver JFW will not work.

It is safe to reinstall the remote control or other software after JFW is installed.