We have compiled questions submitted to Technical Support under various topics to help you find answers to questions you may have when using MAGic Screen Magnification Software.

The topics are below. You can press ENTER anywhere on the topic line between the first and the last character to go to the chosen topic. From there you can browse through the questions. If you can't find an answer to your question, please contact Technical Support at magic@hj.com.

Please choose one of the following 13 links for more information. There is a "Top of List" link at the bottom of the page.

About MAGic for Windows

MAGic (MAGnification In Color) is a software solution ideally suited for low-vision computer users, or anyone who is required to spend extended periods of time in front of a computer screen. MAGic uses a Microsoft Windows video display driver that supports 256 colors (Super VGA) to provide text and graphics magnification for Microsoft Windows programs.

You can enlarge Microsoft Windows application screens, dialogs, and windows from 2 times to 20 times their normal size on your PC, laptop, or notebook. MAGic provides seven different magnified viewing areas (MAGicViews) from which you can choose. The unmagnified portion of your screen is called the RealView.

MAGic makes moving anywhere on the screen easy by tracking the movements of one or more objects, such as the mouse, menus, dialogs, and so on. Screen locator options enable you to maintain accurate screen-to-context position at all times.

MAGic's multi-directional panning system allows you complete control during screen review with adjustable speed, direction, stop and start, and screen navigation controls.

For easier viewing, you can reverse screen colors, mask over unwanted color combinations, and customize the shape and color of your mouse pointer.

MAGic offers a single-window graphical user interface with click-on buttons and hot keys to make access to MAGic features quick and easy whether you use a mouse or your keyboard.

You can quickly fine-tune the magnification attributes of MAGic by setting preferences for magnification, panning, tracking, hot keys, and more.

Backup Considerations

The Authorization Key cannot be backed up and restored like other system files. If you back up your hard drive onto diskettes or tape, we suggest that you move the Authorization Key back to your original Authorization media before you perform any disk maintenance activities such as reformatting; then move the key back to your computer hard disk drive when you have finished.

If you are replacing your hard drive, you must first move the Authorization Key from your hard drive to your Authorization media. See Moving the Authorization Key.

Moving an Authorization Key

The Authorization Key normally loads automatically onto your computer during the installation process, however, there are times when the Authorization Key or part of the key loads improperly. When this occurs, you can manually install/move the Authorization Key from the Installation media to your hard drive.

Following these steps to move the Authorization Key to your hard drive:

1. Open the Start menu and enter the HJAUTH command in the Run dialog. For example, type the following in the Run dialog:

C:\MAGIC\HJAUTH.EXE

2. Press Enter or click OK to run the HJAUTH program from your installed MAGic default directory.

3. When the dialog box appears, select the appropriate radio button from the list of Available Commands to install or uninstall the Authorization Key. Remember that you are moving (installing) the Authorization Key from the Installation media to your hard drive.

Note: If you encounter an error message indicating that you do not have any more Authorization Keys to copy, or that there is already an Authorization Key on the hard disk drive, see Determining the Number of Keys or Getting a New Authorization Key.

Determining the Number of Keys

If you encounter an error message indicating that you do not have any more Authorization Keys to copy or that there is already an Authorization Key on the hard disk drive, you may want to check to see how many Authorization Keys you have.

To determine the number of keys:

1. Insert your original MAGic Installation media into the appropriate drive and open the Start menu.

2. Type A:\HJAUTH in the Open field of the Run dialog, and then press ENTER.

NOTE: To check for the number of Authorization Keys on hard drive, follow the same steps above except type C:\MAGIC\HJAUTH, where C: is the destination of your hard drive and MAGIC is your default installation directory.

3. When the dialog appears, select the authorization location (diskette, CD-ROM, or hard drive) and then select the appropriate radio button to get the install count.

4. Choose the EXECUTE button to display the number of Authorization Keys.

5. Next, select the appropriate radio button to get authorization information, then click the EXECUTE button. The Information section of the window displays authorization statistics such as Serial Number, Current Version, Reset Usage Count, Expire Date, Version Type, and other valuable details.

Getting New Keys

There may be situations where an Authorization Key is accidentally deleted or corrupted and a replacement is needed.

If you should lose one of these keys, Henter-Joyce Technical Support can add one or more keys to your Authorization media or send you an authorization code to update your Authorization media. Contact Henter-Joyce Technical Support by telephone AT 727-803-8600 or e-mail at jaws@hj.com to request a new key.

Make sure you explain the reason you need a new key and include your name, address, and serial number in the e-mail. We will e-mail you the authorization code or the data file along with instructions for updating your Authorization media. See Authorization Reset Code.

Authorization Reset Code

If it becomes necessary for Henter-Joyce Technical Support to send you Authorization Reset code, follow these instructions when the code arrives.

1. Go to an MS-DOS prompt on your system, change to the MAGIC directory, then run the HJAUTH.EXE program. For example, if your MAGic default installation directory was C:\MAGIC, you would type the following at the MS-DOS prompt.

C:\MAGIC\HJAUTH.EXE.

The Authorization dialog appears

2. Locate your MAGic Installation media and insert it into the appropriate drive. Make sure your authorization location is designated at the top of the dialog.

3. Press TAB until you get to the Available Commands group of radio buttons, then choose the Authorization String radio button.

4. Press TAB to locate the Parameters field and enter the SQCPS Reset code with no spaces.

5. Press TAB to locate the EXECUTE button and press ENTER.

6. Press TAB again until you get to the Available Commands group of radio buttons, then choose the Install Authorization button.

7. Press TAB to locate the EXECUTE button and press ENTER to complete the SQCPS reset procedure.

You should now be able to move an Authorization key to your hard drive. See Moving the Authorization Key for details.

Starting MAGic

Once MAGic is installed, choose one of the following methods to start MAGic:

Start MAGic by selecting MAGic in the MAGic group listed in the Program section of the Start menu.

1. Click the Start button, and then select Programs.

2. Select MAGic group.

3. Click the MAGic program icon to start MAGic.

ACTION KEYSTROKE

Open Start Menu CONTROL+ESC

Select Program P

Select MAGic MAGic 6.0

You can create a desktop shortcut for MAGic, then click the icon to start MAGic.

To create a MAGic shortcut icon: (optional)

1. Select the WINMAGIC.EXE file in the MAGic directory.

2. Right-click to open the shortcut menu, then click Create Shortcut.

3. Drag the newly created shortcut to the Microsoft Windows desktop.

If you wish to start MAGic minimized, right-click the MAGic icon you created and select Properties then the context menu opens.

To start MAGic minimized: (optional)

1. Right-click the MAGic icon you created.

2. Select Properties when the context menu opens.

Start MAGic whenever you start Microsoft Windows by placing a shortcut to the MAGic icon in the appropriate Startup group of the Microsoft Windows Profiles directory.

To start MAGic each time Windows starts, follow these steps:

1. Click the Start button, and then select Settings.

2. Click Taskbar, and then click the Start Menu Programs tab.

3. Click Add, and then click Browse.

4. Locate the WINMAGIC.EXE in your installed MAGic directory, and then double-click it.

5. Click Next, and then double-click the StartUp folder.

6. Type the name that you want to see on the StartUp menu, and then click Finish.

If Windows prompts you to choose an icon, click the MAGic icon, and then click Finish. To close the Taskbar window, click OK

NOTE: You can toggle the MAGic dialog box between minimize and maximize by using the Hot Key keystroke combination, ALT+CONTROL+M. See Using the Mouse or Keyboard for more details about MAGic Hot Keys.

Using the Mouse or the Keyboard

Using MAGic is as easy as pointing and clicking a mouse button or pressing a few keystrokes (Hot Keys) on your keyboard. Both methods are presented in this help file. Whichever method you prefer, MAGic's graphical user interface provides everything you need in a single window (dialog box) to make magnified screen viewing simple, quick, and easy to use.

MAGic is a Windows application that has all the same graphical properties you will find in other Windows applications. You can use your mouse pointer to locate objects, select menus, open dialogs, start tasks, choose options, and make choices on the screen. For example, to begin magnification, you can place your mouse pointer on the Magnification button of the MAGic dialog box, and click the left button to start the task.

You can also perform the same task from the keyboard using MAGic Hot Keys. MAGic Hot Keys are keystroke combinations that function similarly to Windows Shortcut keys. For example, to start magnification when MAGic is running, you would press the CONTROL and ACCENT (`) simultaneously, and a MAGicView would open.

NOTE: Throughout this document, and other MAGic manuals and online documentation, references to clicking menu items, option controls, or buttons implies that you press the left mouse button. If the right mouse button is used, documentation will indicate that you should right-click the mouse. Also, please note that these terms assume the mouse is set up for a right-handed user. Although our mouse terminology may not match your mouse settings, the mouse functions are the same.

You can use the mouse and Hot Keys interchangeably or in combination, the choice is yours. Throughout our documentation we present both options so that you can decide which works best for you.

NOTE: A number of MAGic Hot Key Actions have no assigned keystrokes. These actions are listed in our documentation with "None" as their keystroke. This allows you to create keystrokes for these actions that do not conflict with shortcut keys in your favorite applications.

You can also create your own personalized keystrokes for a particular MAGic action, including assigning current keystrokes to the value "None".

Closing MAGic

You can use any of the following methods to close MAGic:

Click the Close button in the right corner of the MAGic dialog box Title Bar.

Click the MAGic icon in the left corner of the Title Bar, and then click Exit.

From the File menu, click the Exit command whenever the MAGic dialog has focus.

ACTION KEYSTROKE

Exit MAGic ALT+F, then X

Save Settings On Exit (Preferences Menu)

If you have made changes to any of the settings in MAGic, a reminder dialog box will usually appear asking you if you wish to save current settings before you exit. The appearance of the prompt depends on which Save Settings option you use. See Save Settings Options for details.

If the prompt appears, click Yes or press ENTER if you want to keep the settings you have changed. Otherwise, press No to exit without savings changes, or press Cancel to cancel the close operation.

The MAGic User Interface

Before you start using MAGic, take a moment to familiarize yourself with the MAGic dialog box.

Whenever you start MAGic, the MAGic dialog box appears. MAGic uses a single-window graphical user interface with option buttons for quick access to all MAGic functions.

The MAGic dialog box is made up of four sections: Title Bar, Menu Bar, Command buttons and controls, and Status Bar. See definitions in the help menu.

Help Topics

You have several options available to you for getting help for MAGic.

MAGic Help Topics

Anytime the MAGic dialog box is active, press F1 to access the MAGic Help Topics page. You can also click the Help Topics access key on the Menu Bar.

Help Menu

The Help menu on the MAGic dialog box includes the following items:

Help Topics

Select this item to access the MAGic Help file.

What's This?

Clicking this command turns the mouse pointer into an arrow and question mark. You can use this pointer to click objects on the MAGic

dialog box, such as buttons, menus, or windows, and a help topic for that item appears.

About MAGic

Select this option to see copyright and version information for MAGic.

Authorization

This option displays your MAGic license information, including your MAGic serial number.

Toolbar Help

The optional MAGic Toolbar contains two help toolbar buttons.

Click this button to display the MAGic program information, such as copyright and version number.

Click this toolbar button to turn the mouse pointer into an arrow and question mark, just as the What's This command described above.

Point to objects on the MAGic dialog box, such as buttons, menus, or windows and click to open help for that item.

Status Bar Help

When activated, the MAGic dialog box Status Bar provides help on tool buttons and menu items.

As you pass the mouse pointer over these help-sensitive items, help messages are displayed in the Status Bar.

Context Help

Another method for getting context-sensitive help for an object on the MAGic dialog box is to place the mouse pointer over an object or item, and press SHIFT+F1. This help option is available on all dialog control buttons and other dialog elements.

Hot Keys Listing

Align Center CONTROL+SHIFT+.

Align Continuous CONTROL+SHIFT+,

Align Edge CONTROL+SHIFT+E

Align Predictive CONTROL+SHIFT+/

Center Mouse in View CONTROL+SHIFT+C

Color Button Toggle ALT+CONTROL+O

Custom Mouse Toggle ALT+CONTROL+U

Go to Mouse CONTROL+SHIFT+H

Go to Bottom Left of Window ALT+END

Go to Bottom Right of Window ALT+PAGEDOWN

Go to Top Left of Window ALT+HOME

Go to Top Right of Window ALT+PAGEUP

Inverse Mouse Color MAGicView CONTROL+SHIFT+I

Inverse Mouse Color RealView ALT+CONTROL+SHIFT+I

Level Lower ALT+CONTROL+LEFT ARROW

Level Mouse MAGicView Lower CONTROL+SHIFT+DOWN ARROW

Level Mouse MAGicView Raise CONTROL+SHIFT+UP ARROW

Level Mouse RealView Lower ALT+CONTROL+SHIFT+DOWN ARROW

Level Mouse RealView Raise ALT+CONTROL+SHIFT+UP ARROW

Level Raise ALT+CONTROL+RIGHT ARROW

Locator Toggle CONTROL+SHIFT+L

Magic Window ALT+CONTROL+M

Magnification Toggle CONTROL+`

Magnify Full Screen ALT+CONTROL+F

Next MAGicView Mouse Style NONE

Next MAGicView Style ALT+CONTROL+V

Next RealView Mouse Style NONE

Pan From Location ALT+CONTROL+P

Pan From Top of Screen ALT+CONTROL+SHIFT+P

Pan From Top of Window CONTROL+SHIFT+W

Refresh Screen CONTROL+SHIFT+R

Resize MAGicView CONTROL+SHIFT+Z

Scroll Down ALT+DOWN ARROW

Scroll Left ALT+LEFT ARROW

Scroll Right ALT+RIGHT ARROW

Scroll Up ALT+UPARROW

Set Smoothing Color At Mouse NONE

Show MAGicView Location CONTROL+SHIFT+F11

Show RealView Mouse Location CONTROL+SHIFT+F12

Smooth Background Color Selector CONTROL+SHIFT+X

Smooth Background Toggle ALT+CONTROL+SHIFT+S

Smooth Toggle CONTROL+SHIFT+S

Start Manual Panning ALT+CONTROL+SHIFT+M

Track Bitmap Toggle CONTROL+SHIFT+B

Track Cursor MAGicView Toggle NONE

Track Cursor RealView Toggle NONE

Track Dialog Toggle NONE

Track Menu Toggle NONE

Track Mouse Toggle NONE

Track Toggle CONTROL+SHIFT+T

Top of List

Frequently Asked Questions

About MAGic for Windows

Backup Considerations

Moving an Authorization Key

Determining the Number of Keys

Getting New Keys

Authorization Reset Code

Starting MAGic

Using the Mouse or the Keyboard

Closing MAGic

Save Settings On Exit (Preferences Menu)

The MAGic User Interface

Help Topics

Hot Keys Listing

MAGic Technical Support.

Technical Support Page.

Henter-Joyce Main Info Page.